Bridal faq, frequently asked questions about your wedding

f.a.q

1. What is your refund and cancellation policy?

Upon cancellation, the deposit is non refundable and non transferrable. There is no refund for reasons including cancellation of wedding, wedding date, weather, sickness, and dissatisfaction of trial. There are no refunds for wedding date changes. In the event that there is a situation beyond our control (i.e., pandemic), a date change will be offered upon availability of the Artist and the deposit amount will be transferred to that date.

2. Do you offer discounts?

Current special *ask about $50 off of your trial when you leave a Yelp and Google Review!

3. How long will it take to service the bride and the bridal party?

Bride: 2 hours per service (4 hours for both hair and makeup)
Bridesmaids/ mothers: 45 mins per service.
A glam schedule will be created according to your wedding day timeline and is to be approved by your wedding planner.

4. What events are under the bridal rates?

Any event in which a bride is present, such as a civil ceremony, elopements, 10-year anniversary, reception, engagement party, henna night, DIY weddings, etc. is considered a bridal event.
Desi weddings (South Asian brides) will require booking the full day rate for ceremonial event and reception.

5. What should I expect for my bridal trial?

When in doubt, try it out!
I customize the hair and make-up look to suit you and your comfort level. If you do not know what you want, it is best to have a trial done. Any style is possible! Don’t assume you can’t have an up-do because your hair is too fine/short, that your hair won’t take curls or that your eyes are too small for the smokey look you’ve always wanted to try. Let us explore all the possibilities! During your consultation, we will discuss your vision for your wedding day.

If you already own hair extensions, bring them with you. Do not purchase new ones; I will provide further instructions on what hair extensions are required to achieve the look. Also, having multiple trials is an option too. It is a good way to confirm that you made the right decision. While you’re at it, make your trial into a date night!

6. Can you service a large group/ bridal party?

Yes, I have an expert team of stylists and assistants that I will bring with me to accommodate all scheduled patrons. My team are trained to have a synchronous style.
The amount of artists needed is based on the services requested, as well as the time constraints. This can range from one to six artists. I will ensure that the bride will be ready on time.

7. Do you offer hair extensions?

Yes, I offer clip-in hair extensions for sale. Hair extensions are used for the appearance of fuller/ longer hair. The clip in hair is non damaging to your natural hair. While there are many options available to consumers, we suggest using the extensions provided by Soreya only. The extensions will need to be cut and prepped for specific placement. Afterwards, the extensions can be washed, heat styled and used for 3-4 years.

If you have a color appointment, it is best to place your extension order one week after your color appointment so we can get true color results. Contact me for a color match consultation and how-to instructions. Extensions are pre-order only.

8. Can you travel to my location for my wedding?

Yes, my team and I provide on location services for weddings. I have been so fortunate to have become an avid traveler for work! Because I reside in both LA and SF, my hair and makeup kit has become travel friendly. It is usually most convenient to service the brides at their location. My team and I will arrive at your location fully equipped with our chairs and lighting. Our only request is to have table space to set up our work area, preferably in an open area with the most day light.
For destination events that requires air fare: A one night hotel accommodation will be required for destination events outside of California. Service rates are doubled for weddings outside California.
Domestic air fare, cab rides, valet fees, and hotel accommodations must be compensated by the client.

LA brides: The first 30 miles from North Hollywood, Ca is complimentary. Each additional mile is at $5.
SF brides: The first 30 miles from San Mateo, Ca is complimentary. Each additional mile is at $5.

9. Can I book services for the bridesmaids but not for the bride?

Yes, you may book services for the bridal party only. Prices will be under the regular events, non-bridal rates.

10. How far in advance should clients book your services?

1 year is the furthest out that I book. To ensure availability, I recommend booking your wedding day at least 6 months in advance. Trials are recommended to be scheduled 2 months in advance, ideally on your dress-fitting day. Also, we want to stay within the same season and trend. Please note that your wedding date remains open for other inquiries until a deposit is received.

have more questions? send me an e-mail!

Serving Los Angeles since 2010